What Is A Home Based Travel Agent?

Many people are unclear about the travel industry. Travel agents are often thought to be the same as real estate agents. Becoming a travel agent or more specifically a home based travel agent is an exciting career change or retirement option. Some people do it full time while many do it as a part time business.

A travel agent books travel for customers and is paid by suppliers a commission on the booking. For bookings that suppliers do not pay a commission on, a travel agent also can charge the client a service fee for his/her time. An example is if you were to book a hotel for a client, the hotel would then send a check to the agency after the client checked out. Most hotels pay 10% of the price of the hotel before taxes and fees. A $100 per night hotel reservation would mean $10 a night for the travel agent who made the booking. This hotel would cost the same whether the customer uses a travel agent or books through the hotel directly. In many cases the travel agent can get a better price. It costs the customer nothing to use the travel agent unless the travel agent charges service fees.

Can anyone do this? In order to work with suppliers, you must have an account set up with the supplier. Most require an agency to hold an IATAN, CLIA or ARC number. IATAN stands for International Airlines Travel Agent Network. CLIA stands for Cruise Lines International Association. ARC stands for Airline Reporting Corporation. Each of these memberships requires different things including sales, money in the bank, experience or training in the industry, and membership fees. Many will require Errors and Omissions insurance of $1,000,000 or more.

For the average travel agent, membership is not a possibility with some organizations so the agent will team up with an agency and work as an independent agent or outside agent. There are also advantages of working with an agency because most travel agents cannot make enough in sales with a particular supplier to obtain higher commission levels and bonuses. Working with an agency with many agents can increase the commission percentages the agent gets because of the joint sales of all the agents at the agency. Support is also a very important aspect of being a successful agent. Agents who do not work with others tend to feel more isolated and have to learn to do it all solo. Since no agent can have the experience of being everywhere in the world or staying at every hotel or resort, having others that you can get advice from is really helpful.

The future of travel agencies is always questioned. The truth is the industry has changed in many ways. Some changes were for the better, some for the worse. Many airlines have cut commissions for travel agents. However, there are many other suppliers who are paying travel agents more than they were ten years ago. Cruises used to be booked by only the rich and now people in every income book cruises. Each year more and more people go on cruises. Most people say they want to go on a cruise at least once and many who go on their first come home to want to book another.

You can earn commission on many travel reservations.

Hotels
Rental Cars
Tour Packages
Cruises
Some airline tickets
International airline tickets
Travel insurance
Ground transportation including limos
Attraction tickets
Train tickets
People all need travel arrangements at some point in time. Those who take road trips need hotel reservations. Those who need to travel for business need airline tickets, rental cars, and hotel reservations. Families want to experience vacations with their loved ones. People visit family and relatives. Most people who win money say they are going to spend it to take a nice vacation. Newly married couples go on honeymoons. You are not selling something that is hard to sell. People contact you for help, you are not calling them or approaching them trying to sell them something they don’t want.

Educating the public is the main thing any travel agent must do. Most people put travel agents into the same category as real estate agents. They believe it costs additional to use a travel agent. This is untrue. In many cases a travel agent can get a better price than the general public through the suppliers who work only with travel agents. Many people do not know all the options for booking a vacation. A good travel agent does. Once people are educated on how a travel agent gets paid, they are more willing to work with travel agents. If a person knows that if he or she let you book a hotel and it will cost the same price regardless, she or he will work with you. It is important to let people know how you can help them save time and money on their travel arrangements.

So how do you get into the industry? Many people think they must go to school or become certified. This is not true. You can get into the industry and begin training. I don’t recommend anyone spend thousands on a travel school until he or she knows this is a career that he or she will really want to pursue. The truth is you do not have to spend thousands to get trained. There are many courses free to travel agents from suppliers. There are also organizations such as ICTA (Institute of Certified Travel Agents) who offer courses as you get more years experience in the industry. CLIA also offers courses. There are some agencies that will offer training. Even if you decide this is a career you would like to pursue, you do not need to spend thousands to become an educated and competent travel agent. There are many courses you can take with suppliers and organizations to get a better education in travel. I truly believe a hands’ on approach is the best way to become a better travel agent. Learning to work with suppliers and how to find the information your clients need is an important part of becoming a good travel agent.

How can you find an agency to work with? There are a few organizations dedicated to independent travel agents. NACTA and OSSN are the top organizations. NACTA stands for National Association of Commissioned Travel Agents. OSSN stands for Outside Sales Support Network. You can also search online for home-based travel agent programs. I would never recommend anyone spending a lot of money to start this business. It is key to first try and see if it is something you would really want to do and get training before you invest too much money into it. Get involved in the industry first and see if it is really a career that is best for you.

Jennifer Dugan CTA

Owner of Dugan’s Travels

Travel agent since 1993

[http://www.duganstravels.com]

Copyright 2004 Jennifer Dugan

Mother of two who started a homebased travel agency in 1997. She has over 200 outside agents working with her agency and is active in the travel industry. She has been an agent since 1993. She is the author of three ebooks.

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Do Travel Agents Get Free Trips? Part 2

es: travel agents DO travel for free

There are several scenarios that could allow travel professionals to travel for free. In a previous article, I discussed 4 ways that travel agents do come out of their pocket to pay for their trips. This time around I will explain how they also save and even travel for free.

Booking Groups Could Get You a Free Pass

There are incentives for booking groups (the fact that group travel is the most lucrative bookings in the travel industry should be incentive enough). If an agent books so many rooms (hotel) or cabins (on a cruise), they cold get a free room or cabin or money (not counting the commission) that they could use toward their room or cabin. Of course this all depends on the vendor’s group policy, quantity needed and who is assigned as group leader.

Actually you do not have to be a travel agent to get this benefit I am described above. If you are not a travel agent and you decide to book a group, if you are the group leader, you could very well get these benefits (ask your travel agent they should tell you that up front). This is the only way (outside of a frequent guest program) that a non-travel agent could get perks extended to them… so if you want to get some perks out of your trip…think in groups!

Travel Contests

Another way an agent could go free could be based on sales volume for a specific property or destination in a particular niche. Some travel vendors and agencies may offer free trips to top agents as incentive or awards for sales performance. These kinds of awards are offered as contents too! I’ve seen some really exotic destinations, life a fully expense paid trip to Costa Rica (wow!) offered to contest winners in my agency, which makes it really worth trying to get your sales

Travel Perks can be Good

Agents can sometimes take advantage of extended ‘courtesies’ or perks, which is an added benefit of being in the travel industry. We call them courtesies because no vendor is obligated to extend perks just because a travel professional identifies themselves as such. If an option for a room upgrade or car rental upgrade is available, agents will ask first if of course, and it’s up to the vendor to extend free services, amenities or perks to agents up presentation of valid credentials. These perks may also include shows, attraction tickets, tours and much more.

Agents Travel Free in the Long Run

This is the part I love about being a home-based travel professional! It really is all free in the long run! How is that? Travel professionals are allowed to legitimately write off their travel 100%. Yes, they can, so regardless if you are an agent who paid for their trip, you are in the business of travel, which makes all your travel 100% tax deductable. So if you are a travel agent, the key is to document your trip and save your receipts so you can legally write off your trips at the end of the tax year!

Just to recap, there are 4 main ways travel agents can travel for free:

1. Booking groups and getting room, cabin, or monetary credit
2. Agency and Vendor Contests
3. Perks & upgrades
4. Write-off your travel 100%

Attention All Agents: save those receipts and document, document, document!

If you are not a travel agent and you are an avid traveler, you are throwing money away! Learn how to become a part time travel agent and get the benefits of owning an online travel business!

Natalie owns a full-service online travel agency. She loves to travel and share her travel t

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